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Get In Touch With Pool Envy®.

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Our Hours

Monday - Thursday : 8am - 5pm
Friday : 8am - 4pm
Saturday - Sunday : Closed
Pool Envy vaccumming a residential pool floorPool Envy vaccumming a residential pool floor
Please take a look at our services before contacting us! We've provided a lot of great info to set expectations for service.

Customer Notice

Thank you for considering our services. To ensure clarity and set expectations, please review the following important information before contacting us.

General Information

Respect and Communication:
  • We prioritize respectful communication. Disrespectful, demanding, or exploitative behaviors are not tolerated. Our goal is to foster a collaborative and mutually respectful relationship.
  • All communications regarding pool services must be in writing. This protects all parties involved.
Consultation and Service:
  • The initial step is a safety consultation, which starts at a few hundred dollars. Additional charges may apply depending on the travel distance from Green Bay.
  • For Texas residents, service is performed in tandem with other pre-scheduled jobs while we are in the area. This may result in a waiting period.
Terms and Conditions:
  • You will receive a Terms and Conditions PDF after submitting your request. Acceptance of terms must be done formally by signing the document; emails stating acceptance are not valid.

Services and Special Conditions

Target Clients:
  • We serve commercial pools (e.g., hotels, aquatic centers, YMCA), residential pools, and inground pools. These will require a prepaid safety consultation, which may be more extensive due to compliance checks.
  • We provide fiduciary services for high-net-worth clientele in the U.S. only. Terms and Conditions must be signed by the property owner.
Exclusions:
  • We do not provide bids, estimates, quotes, or respond to HOA member questions. If you wish to proceed, we are ready to give our existing clients 100% of our attention.
  • There will be no last-minute scheduling due to issues with your existing contractor.

Pricing and Policies

Pricing:
  • Our fees are based on the services we perform, not perceived costs. You may review our rates in the Terms and Conditions form. Quoted rates supersede hourly pricing.
  • We do not offer free onsite estimates, quotes, or visits for swimming pool services.
Compliance and Safety:
  • We follow SPS 390 and ATCP 76 standards. We will not service any facility without ensuring the equipment is safe and compliant with these regulations.
  • We are licensed HVAC, Electrical contractors, and licensed builders in Wisconsin. Our fees align with similar professionals within our region.
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Our Hours

Monday - Thursday : 8am - 5pm
Friday : 8am - 4pm
Saturday - Sunday : Closed